Training

Evidence and the customer portal

Keep the paperwork with the person, and give learners a door into their own quizzes.

Learner evidence documents beside portal access status, qualification history and quiz results.

How it helps

Evidence and the customer portal

Keep the paperwork with the person — reviewed, verified and in date. When someone asks for proof, you open the learner and the evidence is already there.

Invite learners to a portal when they need it. They sit the quizzes they are eligible for and see how they did — still connected to the same record your team uses.

Why it matters

What your team gains

The outcomes your team gains from this part of Afanor — written for training administrators, not database designers.

Evidence you can defend

Uploads with review, verification and expiry on the file itself
Passports, right-to-work papers, previous certificates and more
Verify or archive with a confirm step before anything is removed

A door for learners

Invite, activate, suspend or restore portal access as needed
Learners see eligible quizzes and their qualification history
Staff keep control — learners get only what they need

Other parts of training

Afanor takes the diary, the people in the seats, the quiz they sit and the reminder that follows, and keeps them with the same learner.

A reusable course, itinerary agenda and learner plan pathway toward a goal qualification.

Courses and learner plans

Turn a qualification and a learner’s goal into something you can run again next month.

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A course-date calendar with trainers, rooms, capacity and double-booking checks.

Dates, trainers and rooms

See the clash before it ruins the morning, not after two groups arrive at the same door.

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A learner check-in journey from identity lookup through session choice to staff review.

Check-in when they arrive

Collect the truth at the door, then let staff decide what is saved.

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A qualification-linked quiz with question types, pass mark and answer-level results.

Quizzes and results

Assess people as part of the course, not in a separate quiz tool that nobody else can see.

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A reminder schedule sending email and push notifications, with letter fallback when digital delivery cannot succeed.

Renewal reminders

Write before an award lapses, without someone remembering to open the spreadsheet.

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Frequently asked questions

Questions about evidence and the customer portal

How do learners get a quiz?

A published quiz belongs to a qualification. Learners who are enrolled or checked in on a course that delivers that qualification see it in their portal, up to the attempt limit you set.

Works alongside

What sits next to training

These parts of Afanor share the same people, so you are not starting again in another tool.

Learner and organisation records connected to tasks, training and progress markers.

CRM

One place to know every learner

Stop keeping people in one spreadsheet and employers in another. Afanor holds who they are, how to reach them, and what still needs doing.

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A learner record connected to qualification evidence, status history and an expiry reminder.

Qualifications

Know what they hold — and when it runs out

Set up awarding bodies and the rules that go with each award, then keep learner achievements, evidence and expiry together.

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Email, push, letter and support messages flowing into a shared operational view.

Communications

Write at the right time — and share the inbox

Remind people before a qualification lapses by email, learner push or letter. On Scale, incoming email lands with the team instead of one person’s mailbox.

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See training in the same place as the rest of the work

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