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Afanor

Training

Renewal reminders

Write before an award lapses, without someone remembering to open the spreadsheet.

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A reminder schedule sending email and push notifications, with letter fallback when digital delivery cannot succeed.

How it helps

Renewal reminders

Write before an award lapses — without someone remembering to open the spreadsheet. Schedules watch expiry dates and send personalised messages at the time you choose.

Use email and learner push notifications together. If no digital route succeeds, Afanor can prepare a letter to download or send for automatic UK printing and posting.

Reminders can use email and learner push. UK address lookups and automatic UK letter posting depend on the package, with letters and lookups bought as top-ups. Compare packages

Ways to reach the learner

One reminder, three ways to reach them

Choose the digital routes that suit each schedule. Afanor records what happened and can fall back to a personalised letter when none of them succeeds.

A qualification renewal record flowing into a plum email envelope and a delivery confirmation.

Digital route

Email

Send a personalised email using a reusable template that can carry your training centre’s identity.

  • Branded templates
  • Delivery history
A learner connected to a portal screen with a bell notification and confirmation marker.

Customer portal

Push notification

Add the reminder to the learner inbox and queue a browser notification when the learner has notifications enabled.

  • Learner inbox
  • Browser push
A renewal letter branching to a PDF download and an automatic postal delivery service.

Fallback and fulfilment

Letter and optional postal service

Prepare a personalised, print-ready letter when digital delivery cannot reach the learner. Download the PDF yourself, or submit it for automatic colour printing and posting to UK addresses where enabled.

  • Download the PDF
  • Automatic UK print and post
  • Letter credit top-ups

Automatic postal fulfilment is optional, uses letter credits where enabled, and currently posts to UK addresses only.

Why it matters

What your team gains

The outcomes your team gains from this part of Afanor — written for training administrators, not database designers.

Reminders that run themselves

  • Send days, weeks or months before expiry — on a schedule you control
  • Branded email and push templates for each digital route
  • A history of what was sent, where it went and why it failed

When digital is not enough

  • Letter fallback when no email, mobile or learner push route succeeds
  • Download the PDF or send it for automatic UK colour printing and posting
  • See which letters are ready, exported or posted

More in this area

Other parts of training

Afanor takes the diary, the people in the seats, the quiz they sit and the reminder that follows, and keeps them with the same learner.

A reusable course, itinerary agenda and learner plan pathway toward a goal qualification.

Courses and learner plans

Turn a qualification and a learner’s goal into something you can run again next month.

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A course-date calendar with trainers, rooms, capacity and double-booking checks.

Dates, trainers and rooms

See the clash before it ruins the morning, not after two groups arrive at the same door.

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A learner check-in journey from identity lookup through session choice to staff review.

Check-in when they arrive

Collect the truth at the door, then let staff decide what is saved.

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A qualification-linked quiz with question types, pass mark and answer-level results.

Quizzes and results

Assess people as part of the course, not in a separate quiz tool that nobody else can see.

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Learner evidence documents beside portal access status, qualification history and quiz results.

Evidence and the customer portal

Keep the paperwork with the person, and give learners a door into their own quizzes.

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Frequently asked questions

Questions about renewal reminders

What happens if a reminder cannot be delivered?

If you have letter fallback switched on, and email, text and learner push cannot reach them, Afanor prepares a personalised letter. You can download it anywhere, or send it for automatic colour printing and posting where UK postal fulfilment is enabled.

Works alongside

What sits next to training

These parts of Afanor share the same people, so you are not starting again in another tool.

Learner and organisation records connected to tasks, training and progress markers.

CRM

One place to know every learner

Stop keeping people in one spreadsheet and employers in another. Afanor holds who they are, how to reach them, and what still needs doing.

Explore CRM
A learner record connected to qualification evidence, status history and an expiry reminder.

Qualifications

Know what they hold — and when it runs out

Set up awarding bodies and the rules that go with each award, then keep learner achievements, evidence and expiry together.

Explore Qualifications
Email, push, letter and support messages flowing into a shared operational view.

Communications

Write at the right time — and share the inbox

Remind people before a qualification lapses by email, learner push or letter. On Scale, incoming email lands with the team instead of one person’s mailbox.

Explore Communications

See training in the same place as the rest of the work

Compare packages, or tell us how a typical week looks and we will help you choose.

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