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Reporting features

Answers from the same week’s work

Afanor turns the people, courses and awards your team already keeps into a clear view of what is on track, what is late, and what needs a decision.

If the team already captured it, you should not have to rebuild it

Reporting in Afanor comes from CRM, training, qualifications and the messages you send. You can see who is fine, who needs attention, and how delivery is going.

People and accounts

See who you work with, which accounts need attention, and which follow-ups still have no owner.

Delivery and assessment

See dates, attendance, how plans are going, quiz scores, pass rates and the detail behind an attempt.

Awards and reminders

See what is valid, expiring or gone, and whether reminders arrived by email, text, push or letter.

Operational activity forming a reporting view for a training organisation.

A closer look

What reporting looks like day to day

These are the parts of the job your team can put to work straight away — focused on outcomes, not entity lists.

CRM reports for account health, follow-up tasks, consent and new contacts.
  • How many people and employers you work with
  • Accounts that look healthy, growing or at risk
  • Open and high-priority follow-up still waiting
Explore people and accounts

How it works

Reporting as part of the wider journey

Each step stays with the same people, so the next person to pick up the work is not starting from an empty page.

1

Do the work

Capture what happens as you run the week.

2

Look

Use that same work to see progress, exceptions and outcomes.

3

Decide

Give the team a next step without exporting another spreadsheet.

Built for the team

Useful for every role around the learner

Administrators, trainers and support staff keep their own work, without losing sight of the same person.

Operational managers

See this week’s activity and the exceptions across people, courses and awards.

Team leads

Use the same facts as the people doing the work, not a copy that is already out of date.

Leadership teams

Build a clearer picture from information the organisation already trusts.

What this changes

Less time rebuilding the picture

Reporting sits with the rest of the week’s work, so you are not rebuilding the picture in another spreadsheet.

  • Spend less time assembling an update from three different sources.
  • Give managers the same picture the team is already working from.
  • Help people focus on what is late, full or about to expire.

Getting started

Bring your process with you

We help you move across from the lists and trackers you already use, and set Afanor up around how your organisation actually works.

Discuss onboarding

Frequently asked questions

Where do the reports come from?

They use the people, courses, awards and reminders your team already keeps as they do the work.

Can we see what needs attention?

Yes. Reporting highlights accounts at risk, overdue follow-up, expiring awards and problems in the diary.

Can trainers review how assessments went?

Yes. They can see attempts, average score, pass rate, outcome, correct answers, duration and the answers themselves. You can limit trainers to the dates they teach.

Can we take a report elsewhere?

Yes. CRM reports can be filtered, paged and exported as CSV when you need to take the picture into another conversation. The live view stays the one your team works from.

Works alongside

What sits next to reporting

These parts of Afanor share the same people, so you are not starting again in another tool.

A course, calendar, trainer, venue and learner group connected through a delivery workflow.

Training

From the plan on the wall to the people in the room

Schedule the course, check learners in, run the quiz and follow up before a qualification lapses — without starting again in another tool.

Explore Training
A learner record connected to qualification evidence, status history and an expiry reminder.

Qualifications

Know what they hold — and when it runs out

Set up awarding bodies and the rules that go with each award, then keep learner achievements, evidence and expiry together.

Explore Qualifications
Learner and organisation records connected to tasks, training and progress markers.

CRM

One place to know every learner

Stop keeping people in one spreadsheet and employers in another. Afanor holds who they are, how to reach them, and what still needs doing.

Explore CRM

See reporting in the same place as the rest of the work

Compare packages, or tell us how a typical week looks and we will help you choose.